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2021智慧树知到跨文化商务沟通网课答案

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2021智慧树知到跨文化商务沟通网课答案

【判断题】Low-context communication is characterized by explicit speaking.


答案:

【多选题】Differences in

Ways of thinking
Behaving
Human resources
Managing conflict

答案:Ways of thinking Human resources Managing conflict

【多选题】What are the benefits of humor in the workplace?

Humor can reduce stress.
Humor can block negative emotions.
Humor can help solve problems.
Humor can help people develop rapport with each other.

答案:Humor can reduce stress. Humor can help solve problems. Humor can help people develop rapport with each other.

【判断题】Etiquette is simply showing respect for others.


答案:

【多选题】Which statements are correct about nonverbal communication?

Nonverbal behavior accounts for much of the meaning we derive from conversation.
Asmilesometimesdoesn’t mean a sincere smile
Nonverbal communication is more than the complement of verbal communication.
Nonverbal behavior is easily controlled

答案:Nonverbal behavior accounts for much of the meaning we derive from conversation. Nonverbal communication is more than the complement of verbal communication. Nonverbal behavior is easily controlled

【判断题】Arecommendation reportis torecomm


答案:

【多选题】Which of the countries belong to individualistic culture?

Italy
America
Greece
France

答案:Italy Greece France

【多选题】How does nonverbal behavior control the pace or flow of communication?

Raise voice
Clap hands
Be silent
Gestureof stopping

答案:Raise voice Be silent Gestureof stopping

"

【多选题】Before making a business call, what kind of questions can you reflect?

Do you want to sell something, or convince the person of an idea?
Do you need to get information?
Do you need to ask for the person’s help or support?
Do you need to report to your boss?

答案:Do you want to sell something, or convince the person of an idea? Do you need to ask for the person’s help or support? Do you need to report to your boss?

"

【单选题】________ refers to anything that distorts the message the source encodes.

Source
Context
Message
Noise

答案:Source Message Noise

"

【判断题】Long before writing was developed, welearned


答案:

"

【多选题】Why should we take notes during a business call?

Report on the call to someone else
Listen attentively
Serves as a record to take follow-up action
Reflect on the call

答案:Report on the call to someone else Serves as a record to take follow-up action Reflect on the call

【多选题】Which of the following behavior is appropriate in a business dinner?

Use the napkin to wipe your nose.
Sip from the side of the spoon when eating soup.
Cut all the food in your plate into small pieces.
Use the knife with your right hand.

答案:Use the napkin to wipe your nose. Cut all the food in your plate into small pieces. Use the knife with your right hand.

【单选题】The communication at the same level in an organization.

horizontal communication
ethnocentrism
business communication
lateral communication

答案:horizontal communication business communication lateral communication

【单选题】Which is not verbal communication?

Chat with your leaders and colleagues
Discuss an issue in a group
Greeting with a smile
Leave a message

答案:Chat with your leaders and colleagues Greeting with a smile Leave a message

【判断题】In the opening p


答案:

【判断题】Posture is the position in which you hold your body when standing or sitting.


答案:

【单选题】These are the most significant studies of cultural values except _______.

Fons Trompenars’s model of culture with seven dimensions
Hall's High- and Low- Context Theory
Kluckhohn and Strodtbeck's five Value Orientations
Geert Hofstede's six Cultural Dimensions

答案:Fons Trompenars’s model of culture with seven dimensions Kluckhohn and Strodtbeck's five Value Orientations Geert Hofstede's six Cultural Dimensions

【单选题】Which of the following countries uses high-context language?

Germany
Canada
United States
Japan

答案:Germany United States Japan

【多选题】How can you identify your audience in preparing a business presentation?

Interest
Occupation
Age
Appearance

答案:Interest Age Appearance

【多选题】The polit

The financial system
Infrastructure and logistics system
The business system
The legal system

答案:The financial system The business system The legal system

【单选题】The opinion that everyone has a position and clearly defined privileges is____.

none of the above
a view of individual orientation structure of social relationship
a view of hierarchical structure of social relationship
a view of group orientation of social relationship

答案:none of the above a view of hierarchical structure of social relationship a view of group orientation of social relationship

【判断题】Kiss greeting usually happen between two men in the United States


答案:

【多选题】The specific tasks of the opening p

To declare for our intention
To create suitable atmosphere
To explain the concrete issue
To state proposal in opening phase

答案:To declare for our intention To explain the concrete issue To state proposal in opening phase

2021智慧树知到跨文化商务沟通网课答案

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